Warehouse workers in protective uniform walking through large di
Marketing Support Services

CUSTOMIZED WAREHOUSING, INVENTORY MANAGEMENT,
FULFILLMENT, AND DISTRIBUTION SERVICES

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MailWorks

A single source, direct marketing partner
Delivering integrated list, printing, and mailing services

Preparing care package, seasonal gift box with mug, candle, woolen socks and christmas ornament
KitWorks

If you need to deliver your branded assets in a box,
we’ll help you make an awesome impression.

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CallWorks

Think of us as an extension of your customer service
and lead management team

Customized fulfillment technologies, warehousing, printing, kitting, mailing, contact center services and more — all from our strategic midwest Location.

FULFILLMENT & DISTRIBUTION

We’ll integrate with your shopping cart, or create one for you — then, we’ll warehouse all your assets, deliver customizable inventory management and reporting specifically for your business.

ASSEMBLY & KITTING

We do it all — container processing, assembly work, skidding, sampling programs, custom kit design and kitting. And we’ll help you align with major retailer receiving requirements, including Amazon.

PRINTING & MAILING

We have robust, in-house digital printing capabilities — anything from simple mailers, flyers and brochures, to posters and banners. And we’re a certified USPS mail shop.

CALL & RECALL

Integrated help desk and product recall services — Inbound/outbound voice, chat, text, email and mail with robust analytics support.

All this. From one integrated resource.

WE WAREHOUSE

Big or small, fragile or solid, two components or twenty, we are experts at packing things pretty and keeping things safe.

WE MANAGE INVENTORY

Real time. Just in time. Everything you sell.  Everything you distribute. We let you know what’s hot, when to make more and when to stop.

WE fulfill

3PL. To your customers. To your prospects. To your sales teams. To your channel partners. Anywhere. Any time.

WE TRACK EVERYTHING

Minute by minute. All your products, tools and samples. Who got what, when and how many. — with customized, personalized, reporting.

WE CONCEPT EXPERIENCES

We design kits, gifts, and sales tools, that are on-brand, and on-target for all your audiences.

WE CUT SAMPLES

We routinely cut customers’ raw sample materials and turn them into story-telling super stars

WE PROTOTYPE IDEAS

Life-sized ideas that you can hold in your hands and test drive before we produce.

WE ASSEMBLE

We pack. We repack. We create and build anything from efficient skidding solutions to custom gift and sales kits, boxes and shippers. 

WE SEND EMAILS

As a best practice, we send several follow up emails to any prospect who requests samples from you.

WE SEND POSTCARDS

We expand your prospect nurturing even more with postcard reminders that drive their next engagement.

WE DO OUTBOUND CALLS

We solidify your emerging relationship with your prospect with personal phone calls to answer additional questions.

WE ENGAGE

Your customers. Your salespeople. Your channel partners.  Your reps. We get their insights to make sure our solutions really work.


200,000+ SQUARE FEET OF FLOORSPACE
100+ COUNTRIES SHIPPED TO
5,000,000+ WEBSITE VIEWS EACH YEAR
100+ ECOMMERCE PORTALS CREATED
500,000+ ONLINE ORDERS PROCESSED
97% ORDERS SHIPPED WITHIN 24 HOURS

Checkout Our Integrated Specialty Business Units


Comprehensive, one-stop, warehousing, inventory managment and distribution center

Integrated Third Party Logistics, Amazon/ Retailer Prep and Subscription Box Support for eRetailers, Manufacturers and Marketers.

SHOPPING CARTS | WAREHOUSING | SHIPPING
IF YOU NEED TO DELIVER YOUR BRANDED ASSETS IN A BOX, WE’LL HELP YOU MAKE AN AWESOME IMPRESSION

We source, we design, we print, we assemble, we assemble, and deliver shipping boxes, envelopes and containers that delight your prospects, customers, and partners.

ANYTHING | TO ANYONE | ANYWHERE
PRINTING AND MAILING SOLUTIONS ALL UNDER ONE ROOF

We deliver cost-effective, integrated analytics-driven, print and digital Direct Marketing campaigns.

Print on demand | Manage Lists | Mail anywhere
MULTI-MEDIUM CONTACT CENTER SUPPORT

Think of us as an extension of your customer service and lead management team.

CONTACT CENTER | HELP DESK | PRODUCT RECALL
WE HELP BUILDING PRODUCT COMPANIES OFFLOAD HIGH RESOURCE, LOW ROI, SAMPLE AND SALES PRODUCTION

Far more than just cutting raw materials and fabricating sales tools MSS SampleWorks delivers 360° lead nurturing support for your consumers, contractors, architects and channel partners.

CUT SAMPLES | CREATE SALES TOOLS | NURTURE LEADS
INTEGRATED 360° FULFILLMENT SOLUTIONS

Campaign design. Technology. Production. Delivery. We have all the right tools, right here.

PERFECTLY ALIGNED WITH YOUR RESOURCES

You can count on us to manage the components or the entirety of your fulfillment, direct mail, and lead nurturing support.

ALWAYS ON TIME AND BUDGET

We’re driven to optimize your fulfillment program investments. That’s why our clients stay with us more than ten years on average.

BUILDING STRONG RELATIONSHIPS

At MSS, we work closely with our clients and customers to provide the best possible service and solutions in the market.


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OUR OFFICE

Marketing Support Services, Inc.
4921 Para Drive
Cincinnati, OH 45237
(513) 752-1200 or info@m-s-s.com

Building Products Services

Tony Magliano:
tonymagliano@m-s-s.com
(513) 404-4165

Fulfillment/Kitting/Printing/Mailing:

Aaron Humfleet:
aaronhumfleet@m-s-s.com
(513) 787-4421